Privacy Policy

1. Information we collect

Information you provide directly

When you request a quotation or send us a message, you may provide information including:

• your name;
• email address;
• phone number;
• company name;
• the product you are enquiring about and the quantity you need;
• information included in your message; and
• any other information you choose to provide.

Only your name, email address and message are required. You are not required to provide more information than is reasonably necessary for your enquiry.

We do not collect payment card details, because no payment is taken through this Website.

Information collected automatically

The Website does not use analytics, advertising or tracking tools.

Our hosting provider processes technical information such as IP addresses and server logs where necessary to deliver and secure the Website.

2. How we use your information

We use personal information to:

• prepare and send your quotation;
• respond to your enquiries;
• arrange delivery of orders you confirm;
• keep records of our dealings with you;
• operate, secure and maintain the Website; and
• comply with applicable legal obligations.

We do not sell or rent personal information, and we do not use it for automated decision-making or profiling.

3. Legal bases for processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases depending on the purpose of processing.

Steps before entering into a contract

When you request a quotation, we process the information you provide to respond to your request and take steps toward a possible order.

Performance of a contract

Once an order is agreed, we process your information to fulfil and deliver it.

Legitimate interests

We process limited personal information where necessary for legitimate business interests, including:

• responding to business enquiries;
• operating and securing the Website;
• preventing abuse or technical problems; and
• maintaining appropriate business records.

Legal obligations

We keep certain records where required by tax, accounting or other legal requirements.

4. Quote requests and contact messages

When you submit a quote request or a contact message, it is recorded on our own servers and a copy is sent to us by email through an email relay that we operate ourselves.

If you email us directly, your email address, message and any attachments are processed and stored by our email provider.

5. Website hosting

The Website is hosted by Hetzner on servers located in the European Union.

Hetzner may process technical information necessary to host and secure the Website, including server logs, IP addresses and request information. This is used for Website delivery, security, troubleshooting and preventing misuse.

6. Cookies and similar technologies

Necessary cookie

We set one strictly necessary cookie, used to manage access to the Website. It does not track you and does not require consent.

Wishlist

If you save products to your wishlist, the list is kept in your own browser’s local storage. It is not sent to us, and you can clear it at any time by clearing your browser data.

Analytics and advertising

The Website does not use analytics, advertising or retargeting technologies, and it does not share your browsing data with advertising networks. Because no such cookies are set, no cookie consent banner is needed.

If such technologies are introduced in the future, this policy will be updated and your consent will be requested where required.

Managing cookies

You can disable cookies in your browser settings, however some parts of the Website may then not function properly.

7. Who may receive your information

Personal information may be processed by service providers that help us operate the Website and fulfil orders:

• Hetzner, for Website hosting; and
• couriers, who receive only the information needed to complete a delivery and are obliged to keep it confidential.

We may also disclose information where required by law or where reasonably necessary to protect legal rights, prevent fraud, or address security issues.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. For example:

• enquiry and quotation records are kept while we deal with your request and for a reasonable period afterwards for business record-keeping;
• order records are kept for as long as we are required to keep them for tax and accounting purposes; and
• technical and security logs are kept for limited periods based on operational and security needs.

When information is no longer needed, it is deleted or anonymised.

9. Your data protection rights

Under applicable law, you have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• request restriction of processing;
• object to certain processing; and
• request a copy of your information in a portable format.

To exercise these rights, contact us at info@mmdequipment.cy. We will respond within 30 days and may need to verify your identity before responding to certain requests.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus.

10. Security

Data is transmitted to us over an encrypted HTTPS connection, and access to enquiry records is restricted to authorised staff.

No website, online service or method of electronic communication can be guaranteed to be completely secure, but we take reasonable technical and organisational measures to protect your information.

11. Third-party websites

The Website may contain links to third-party websites. We are not responsible for their privacy practices, content or security. When you visit a third-party website, its own privacy policy applies.

12. Children

The Website is intended for adults and business customers and is not directed toward children. We do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the Website, the services we use, or applicable requirements.

The latest version will be published on this page with an updated “Last updated” date.

14. Contact

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us using the details below.

Our Details